Re: New protocols and procedures during COVID 19
We hope this letter finds you and your family safe and healthy. Our commitment to you and your family remains the same during the COVID 19 crisis. We want to remind you that Children of Joy Pediatrics is open providing medical care to our patients.
We have developed processes and recommendations made by the U.S Center for Disease Control (CDC) and American Academy of Pediatrics (AAP) to provide self-essential care to our patients while limiting risk of exposure.
We want to high light the importance of vaccination in our children especially during this time. Not vaccinating the children can be harmful and expose them to other illnesses. We want to encourage the parents to make sure their children stay up to date with the vaccination.
We continue seeing patients in the office as well as via telehealth. We want to take this opportunity to share with you the changes we have made so that when you come to the office you have an idea of what to expect. For example:
- Our office will communicate with you beforehand to ask some screening questions. You may be asked those same questions again when you are in the office.
- We require that everyone coming into the building wear a mask and keep 6 feet distance.
- We ask only one parent to accompany the child.
- You will remain in your car until the time you are called to be processed by the medical assistant and then placed in the exam room to see the provider.
Rosa J. Miranda
Founder of Children Of Joy Pediatrics
The best way to prevent illness is to avoid being exposed to COVID 19
Take steps to protect yourself and others
1. Clean your hands often
- Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
- If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
2. Avoid close contact
- Avoid close contact with people who are sick
- Put distance between yourself and other people if COVID-19 is spreading in your community. This is especially important for people who are at higher risk of getting very sick.
3. Stay home if you’re sick
- Stay home if you are sick, except to get medical care.
4. Cover coughs and sneezes
- Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
- Throw used tissues in the trash.
- Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.
5. Wear a facemask if you are sick
- If you are sick: You should wear a facemask when you are around other people (e.g., sharing a room or vehicle) and before you enter a healthcare provider’s office. If you are not able to wear a facemask (for example, because it causes trouble breathing), then you should do your best to cover your coughs and sneezes, and people who are caring for you should wear a facemask if they enter your room.
- If you are NOT sick: You do not need to wear a facemask unless you are caring for someone who is sick (and they are not able to wear a facemask). Facemasks may be in short supply and they should be saved for caregivers.
6. Clean and disinfect
- Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
- If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection.
Facts about the coronavirus (COVID-19)
Patients with COVID-19 Virus have experienced mild to severe respiratory illness.
Symptoms may appear 2-14 days after exposure.
The following symptoms may appear 2-14 days after exposure:
Fever, Cough and Shortness of breath.
Seek medical advice if you develop symptoms and have been in close contact with a person known to have COVID-19 or if you live in or have recently been in an area with ongoing spread of COVID-19.
If you are infectcted with COVID-19:
If you experience any of these symptoms, please contact your health care provider immediately. Let's all do our part.
Note to Parents
March 16, 2020
As a result of the COVID-19 health emergency, many parents are stock piling infant formulas. Please be assured that Mead Johnson has supplies to ensure that retailers can be restocked and parents can order online. If parents call your office to report that they can not find their Enfamil formula in the stores, please direct them to our website www.enfamil.com, which is an easy and efficient way for parents to get ANY Enfamil formula delivered right to their home.
Our webstore features free shipping with orders of $30 or more, and typically the products ship within 2 business days. If there is an emergency situation where a parent can't wait for a home delivery, and you do not have sample cans in the office to provide to them until their order would arrive, please don't hesitate to call me and I will deliver what is needed to your office.
Ellen Teresa Dogali